Shipping & Returns

Shipping is charged at a Flat Rate of £3.25 no matter what, or how many items you purchase. Sometimes even FREE on some of our larger items!

We ship to UK mainland, Northern Ireland and Southern Ireland only.

All goods will be shipped within 48hrs of purchase. (excluding bank holidays-weekends-holidays etc)

All goods purchased will be shipped by 1st class Royal Mail unless otherwise stated (or requested)

We reserve the right to send some orders via Courier depending on the size, quantity and value of an order.

Our returns procedure complies with the UK mail order goods act.

You have 14 days from the point of you receiving the goods, to return the product, in its original condition, for a full and complete refund. However, due to the nature of our products, and the health and safety implications caused by them being used and/or fitted, they must be returned unopened.

Goods which have been opened will only be refunded if they prove to be faulty, or damaged. MicroPlumb will not refund carriage costs on product returns, and will deduct any outward carriage for products returned for restocking.

No returns will be accepted without prior authorisation, please contact us. Items returned without a returns authorisation number cannot be accepted and may be disposed of.

Items not received.

In the unlikely event you have not received an item after the delivery time speified. Please contact us.

Refunds and replacements will not be issued or considered until 10 working days of order to allow for delays in the postal system.

If the Item was sent via Recorded delivery, Special delivery, or courier and proof of delivery was received, refunds will not be issued.